Frequently asked questions about jewelry purchase

You can visit our Showroom in Cologne at any time. Alternatively, send us your inquiry conveniently via the online form with photos and details of your piece of jewelry.

Our jewelry experts conduct a precise evaluation on-site or based on your submission. Within 24 hours of receiving the inquiry, you will receive a fair, binding purchase offer – Transparent and non-binding.

We specialize in purchasing high-quality jewelry – particularly:

• Branded jewelry from Cartier, Bulgari, Tiffany & Co., Chopard, Pomellato, Piaget, Bucherer, Wellendorff, Poiray Paris and Wempe
  
• Gold jewelry in Yellow, white, or Rose Gold – even in damaged condition
  
• Diamond jewelry of any kind – regardless of carat, cut, or setting
  

If you are unsure whether your jewelry is suitable for purchase, we are happy to provide individual advice.

Our focus is on high-quality branded jewelry with clear provenance. Jewelry without recognizable brand markings is examined by our jewelry experts on a case-by-case basis – especially for Gold or diamond jewelry with high material or gemstone quality.

Our jewelry experts analyze materials, gemstones, design, workmanship, condition, and provenance of your piece of jewelry. Using the latest technology and international market knowledge, we create a well-founded and fair evaluation.

No, a sale is also possible without certificates. However, if there are proofs of authenticity, original packaging, or certificates available, this can additionally positively influence the sales value.

We recommend bringing or uploading available documents.

Yes – our showroom in Cologne is open to you during opening hours. Our jewelry experts will appraise your piece of jewelry on site and make you a transparent purchase offer. Upon agreement, the payment will be made directly via bank transfer.

Yes, shipping is possible. To ensure that your jewelry pieces arrive safely and fully insured with us, please contact us in advance – we will inform you about the correct procedure and recommend a suitable shipping provider.

After receipt, our jewelry experts will professionally examine your pieces, and you will receive a binding purchase offer within 24 hours.

The payout is made exclusively by bank transfer. After accepting our purchase offer, the amount is reliably and traceably transferred directly to your account.

After accepting our offer, the payout is made immediately – usually on the same or at the latest the next business day.