Frequently Asked Questions about Workshop Service

Our master watchmakers precisely analyze the defect, repair with the utmost care and thoroughly test the watch before it is returned to you – guaranteed to be functional and reliable.

We recommend a service every five years to ensure the precision and longevity of your watch and to prevent premature wear.

The watch is completely disassembled, thoroughly cleaned, and reconditioned both externally and technically – including laser technology for material correction and a water resistance test.

Not with us: Our specialists work with the highest precision to maintain original finishes and preserve the character of your luxury watch.

Yes, with the greatest care and authentic replacement parts, we bring rare models back to life – without losing the authentic charm.

Thanks to our international network and large parts inventory, we find suitable solutions even for rare models.

Of course – with engravings of your initials, a special Date, or a personal message, we make your watch unique.

From Leather to Metal to custom-made pieces, we offer a wide selection – or we can implement your own idea as a bespoke creation.

The duration depends on the model and effort – usually, we need a few days to a maximum of four weeks. Quality and care are always the top priority.

Yes, each watch receives a certificate after the service confirming the tested functionality, including timekeeping accuracy and water resistance.

The costs vary depending on the model and scope of work. We are happy to provide you with an individual cost estimate in advance.

Of course – Your watch is in safe hands with us and fully insured.